Reputation Management: An Enterprice Risk Management Approach

Author(s)
Matt Charles
Edition
1
Pages
90
Book Type
Academic

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CHOOSE YOUR FORMAT

Help Me Choose

Paperback Book

$28.99

ISBN: 9798319738615
Details: 
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eBook

$22.99

ISBN: 9798319738622
Details: 
Electronic Delivery EBOOK - 365 days

Over the past 50 years, enterprise risk management (ERM) has become increasingly important for leaders and reputation management professionals. Organizational leaders and their boards realized the need for risk communication, a strategic public relations specialty, to support this work. Recent examples that demonstrate this call-to-action include the COVID-19 pandemic, social justice movements, national security issues, geopolitical events, international financial systems collapse, legal issues and cybersecurity breaches. 

In leading organizations, crisis, risk and reputation professionals work hand-in-hand. A successful ERM practice helps prevent crises from occurring and manage reputational events. On the other hand, if the risk becomes a reality, crisis communicators are there to help raise awareness about what happened, why, and what the organization will do to correct it. This work folds into the reputation management function. 

Reputation Management: An Enterprise Risk Management Approach examines the ever-increasing need for this work to support an organization's health and help them advance. This book provides in-depth analysis of the interplay between reputation and risk management, their synergy and theoretical underpinnings, as well as exploration by sector (Nonprofits/NGOs, Businesses/Corporations, Government, Public Diplomacy, Higher Education & Politics) illustrated through case studies.

Matt Charles

Matt Charles is the former deputy spokesperson for the University of Virginia during and after the tragic Unite the Right rally in 2017, and many other crises. Prior to this position, he served the UVA Darden School of Business as director of media relations, helping the school earn a #1 ranking through his reputation management work. A frequent media spokesperson, crisis management/strategic communication professor and former New York City special investigator working sex and drug crimes involving children, he has provided training for the US Department of State, National Criminal Justice Command College and Drug Enforcement Administration, served on a working group for Washington, DC universities (Consortium 120) to combat gun violence, and has received Fulbright support. Professor Charles provides strategic counsel for institutions of higher education, government organizations, nonprofits, corporations, and small businesses and startups. He teaches, or has taught, for Georgetown University, the University of Virginia, American University, Northeastern University, the University of Maryland Global Campus, the University of Iowa, Rutgers University, the University of Florida, the University of Alabama and Purdue University.

 

Over the past 50 years, enterprise risk management (ERM) has become increasingly important for leaders and reputation management professionals. Organizational leaders and their boards realized the need for risk communication, a strategic public relations specialty, to support this work. Recent examples that demonstrate this call-to-action include the COVID-19 pandemic, social justice movements, national security issues, geopolitical events, international financial systems collapse, legal issues and cybersecurity breaches. 

In leading organizations, crisis, risk and reputation professionals work hand-in-hand. A successful ERM practice helps prevent crises from occurring and manage reputational events. On the other hand, if the risk becomes a reality, crisis communicators are there to help raise awareness about what happened, why, and what the organization will do to correct it. This work folds into the reputation management function. 

Reputation Management: An Enterprise Risk Management Approach examines the ever-increasing need for this work to support an organization's health and help them advance. This book provides in-depth analysis of the interplay between reputation and risk management, their synergy and theoretical underpinnings, as well as exploration by sector (Nonprofits/NGOs, Businesses/Corporations, Government, Public Diplomacy, Higher Education & Politics) illustrated through case studies.

Matt Charles

Matt Charles is the former deputy spokesperson for the University of Virginia during and after the tragic Unite the Right rally in 2017, and many other crises. Prior to this position, he served the UVA Darden School of Business as director of media relations, helping the school earn a #1 ranking through his reputation management work. A frequent media spokesperson, crisis management/strategic communication professor and former New York City special investigator working sex and drug crimes involving children, he has provided training for the US Department of State, National Criminal Justice Command College and Drug Enforcement Administration, served on a working group for Washington, DC universities (Consortium 120) to combat gun violence, and has received Fulbright support. Professor Charles provides strategic counsel for institutions of higher education, government organizations, nonprofits, corporations, and small businesses and startups. He teaches, or has taught, for Georgetown University, the University of Virginia, American University, Northeastern University, the University of Maryland Global Campus, the University of Iowa, Rutgers University, the University of Florida, the University of Alabama and Purdue University.