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Navigating the Storm: Best Practices for Conflict Management, Communicating with Difficult People, Problem Solving, and Decision Making
We look at conflict as a team breaker, but when managed the right way, it can become a team builder. Conflict is inevitable. The question is not if conflict will happen in your workplace, but when it…
The Story of Friends of Homacho
This is the story of how the deep friendship between Argaw Oremo from Homacho, Ethiopia, and Don Koppes from Dubuque, Iowa, blossomed into an extraordinarily successful philanthropic effort that…
Elevating Morale: Building Workplace Relationships
How is morale in your workplace?Morale is not about feeling contented in the workplace. Instead, it is a feeling of satisfaction that comes from contributing to something much larger than ourselves.…
Customer Service: First Impressions to Lasting Relationships
Excellent customer service begins long before a purchase is made.When nurtured properly, a positive first impression can develop into a lasting relationship that benefits the customer and your…
Mastering a Mentor Mentality
Do you have a mentor mentality?Mentoring happens when a person intentionally affects the life of another. A mentor fosters insights, identifies needed knowledge, and expands the skills of the mentee…
Polished and Professional: The Workplace Etiquette Edition
Small actions make a big impact when employees learn etiquette designed for the workplace.Let's face it! We often spend more time during the week with co-workers than we spend with our families.…
Coaching For Performance Improvement
Be the coach that everyone remembers and help your employees find their own success.A coaching management style is much more effective with today's progressive and forward-thinking employees. Working…
When Nothing Is Real: Fighting Fake Information in the Digital Age: A Guide for Communications
In an era where viral posts can destroy reputations overnight, a new guidebook, When Nothing Is Real: Fighting Fake Information in the Digital Age offers a timely resource for college students,…
Understanding Your Social and Emotional Intelligence
Social and Emotional Intelligence is the key to career and life success.It is possible to improve your social and emotional intelligence quotient, enhance relationships personally and professionally…
Complete Drum Methods for the Well-Rounded Drummer
Complete Drum Methods For The Well-Rounded Drummer by Robert Shipley is a great resource for student and professional drummers. Robert has been a professional drummer touring and recording with…
Forms of Communication: Intrapersonal, Interpersonal, and Intercultural
How are your Communication Skills?Consider the number of times you have communicated with someone in the past 24 hours. How do you communicate with others? How do others communicate with you?Do you…
Lessons Learned: A Dozen Plans for Orff Process and Improvisation
This book represents the work from the first cohort of students in the Graduate Certificate Program in Orff-Schulwerk at UNC-Wilmington. The first program of its kind in the history of the UNCW Music…
The Weapons of Kung-Fu: Their History and Use
Weapons have been a tradition in most styles of kung-fu throughout history and Shaolin-Do is no exception. The Shaolin temples were a repository for martial arts practices for centuries in China and…
Intelligence Analysis for Criminal Investigations
This one-of-kind Workbook contains over 40 Activities, 22 Topics, 2 Investigation Case Studies and 2 Intelligence Briefing Reports. It also covers everything an Intelligence Analyst would need in…
The Legend of Jessie Darcey
An inspirational story of a high school basketball phenom who set records thought to be impossible to break.At the peak of her career and her life, a nine-month pregnant Jessie Darcey is mysteriously…