The Conflict Compass: Navigate, Resolve, and Grow

Author(s)
Penny Joyner Waddell
Edition
1
Copyright
2025
Pages
46
Book Type
Academic
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ISBN: 9798319748058
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CHOOSE YOUR FORMAT
Help Me Choose

Paperback Book

$15.00

ISBN: 9798319748058
Details: 
Print Product

Have you experienced negative behaviors and conflict in your workplace?

Managing conflict in the workplace truly is navigating a storm. If left unchecked, there is no end to the damage and destruction that follows. Conflict in all situations, personal and professional, will happen. At any level, conflict creates misunderstandings, undermines performance levels, efficiency, collaboration, and idea generation. The personal cost in mental and physical health due to stress and anxiety, leads to excessive absences. The excess cost in time and productivity results in a perfect storm for damaging morale in the workplace which spreads like a toxic virus until everyone involved begins to suffer. This corporate training workshop acts as a compass to guide your organization as you navigate conflict, de-escalate and resolve issues that will inspire positive growth for the workplace.

The way you choose to manage conflict will leave a lasting impact on the culture and morale of your working environment.

Skills used when managing conflict are surprisingly similar to other necessary managerial skills. Growth focuses on strategies that excellent leaders use to make decisions, solve problems, disagree without damaging relationships, and behave in a manner that proves actions speak louder than words.

Navigating conflict is an invitation for personal and professional growth.

Are you ready to get started?

Penny Joyner Waddell

Dr. Penny Joyner Waddell is an author and corporate trainer for speech, communication, and leadership skills. A proud Georgia native, Dr. Waddell works with local, state, national, and global industries preparing them to become workforce ready.

Experience working with adult students in the classroom and being an administrator in one of our nation's most celebrated technical colleges have provided Dr. Waddell with an excellent background in preparing others for workplace challenges. She continues to break ground creating instructional materials to reach youth and adult audiences as well as business professionals as they develop skills to achieve personal and professional goals.

Dr. Waddell has been awarded the National Communication Association's Community College Educator of the Year, Georgia's Presidential Award from Toastmasters International, Technical College System of Georgia's Rick Perkins Award for Excellence in Teaching, and SkillsUSA National Educator of the Year Award for Career and Technical Colleges.

When she is not writing books and leading workshops, Penny loves spending time with her husband, Bill, their three daughters, sons-in-law, grandchildren, extended family, friends, and an excessive number of pets. Bill and Penny enjoy traveling all over the world and nurturing their small apiary farm to harvest enough local honey for family, friends, and acquaintances.

"Strong workplace communication, effective leadership, and the ability to de-escalate conflict aren't just soft skills - they are success skills. They create environments where teams thrive, challenges turn into opportunities, and people bring out the best in one another."

~Lauren Dodson, Vice President, Economic Development for Gwinnett Technical College

Have you experienced negative behaviors and conflict in your workplace?

Managing conflict in the workplace truly is navigating a storm. If left unchecked, there is no end to the damage and destruction that follows. Conflict in all situations, personal and professional, will happen. At any level, conflict creates misunderstandings, undermines performance levels, efficiency, collaboration, and idea generation. The personal cost in mental and physical health due to stress and anxiety, leads to excessive absences. The excess cost in time and productivity results in a perfect storm for damaging morale in the workplace which spreads like a toxic virus until everyone involved begins to suffer. This corporate training workshop acts as a compass to guide your organization as you navigate conflict, de-escalate and resolve issues that will inspire positive growth for the workplace.

The way you choose to manage conflict will leave a lasting impact on the culture and morale of your working environment.

Skills used when managing conflict are surprisingly similar to other necessary managerial skills. Growth focuses on strategies that excellent leaders use to make decisions, solve problems, disagree without damaging relationships, and behave in a manner that proves actions speak louder than words.

Navigating conflict is an invitation for personal and professional growth.

Are you ready to get started?

Penny Joyner Waddell

Dr. Penny Joyner Waddell is an author and corporate trainer for speech, communication, and leadership skills. A proud Georgia native, Dr. Waddell works with local, state, national, and global industries preparing them to become workforce ready.

Experience working with adult students in the classroom and being an administrator in one of our nation's most celebrated technical colleges have provided Dr. Waddell with an excellent background in preparing others for workplace challenges. She continues to break ground creating instructional materials to reach youth and adult audiences as well as business professionals as they develop skills to achieve personal and professional goals.

Dr. Waddell has been awarded the National Communication Association's Community College Educator of the Year, Georgia's Presidential Award from Toastmasters International, Technical College System of Georgia's Rick Perkins Award for Excellence in Teaching, and SkillsUSA National Educator of the Year Award for Career and Technical Colleges.

When she is not writing books and leading workshops, Penny loves spending time with her husband, Bill, their three daughters, sons-in-law, grandchildren, extended family, friends, and an excessive number of pets. Bill and Penny enjoy traveling all over the world and nurturing their small apiary farm to harvest enough local honey for family, friends, and acquaintances.

"Strong workplace communication, effective leadership, and the ability to de-escalate conflict aren't just soft skills - they are success skills. They create environments where teams thrive, challenges turn into opportunities, and people bring out the best in one another."

~Lauren Dodson, Vice President, Economic Development for Gwinnett Technical College