"Penny Waddell is a consummate professional, talented author, and dynamic seminar leader who shares useful information in an engaging way that truly changes lives!"
Joy Baldridge, Keynote Speaker, Trainer, Author, President of Baldridge Seminars International
"This training manual provides in-depth interactive exercises with step-by-step instructions ensuring participants acquire tools to troubleshoot critical issues and increase team productivity."
Nikki Lawson, Director of Economic Development, Gwinnett Technical College